Scenario Demo
Dispute Resolution Path
Card doesn't match the listing? Watch the full dispute flow: evidence, review, ruling, and trust adjustment — all automated.
Dispute Filed
Condition mismatch reported
Dispute #DSP-2847
TradeTRD-4mR8wL2
Card2023 Topps Chrome Wander Franco RC
Listed ConditionPSA 9
ReasonCondition Mismatch
DescriptionVisible corner ding not shown in listing photos
The buyer receives a card listed as "PSA 9" but notices a visible corner ding not shown in photos. They tap "Report Issue" — one button, not a support ticket. The dispute is filed instantly with the trade ID, original listing details, and a structured reason code.