One-Click Inventory Sync
Connect your Shopify store and CollectIQ automatically imports and keeps your inventory current. No CSV uploads, no manual entry.
Auto-Match Buyer Requests
When new inventory arrives in Shopify, CollectIQ automatically runs matches against your buyer request inbox and notifies interested buyers.
Embeddable Demand Widget
Add a 2-line snippet to your Shopify theme. Buyers who don't find what they want can submit a request — captured directly in your CollectIQ inbox.
Sales & Conversion Tracking
Track every step from demand capture to sale. See which matches convert, which channels drive revenue, and where to focus next.
Up and running in minutes
Four steps to connect your Shopify store and start capturing demand.
Connect your store
Authorize CollectIQ with your Shopify admin. Takes 30 seconds.
Import inventory
CollectIQ pulls your catalog and maps fields automatically.
Install the widget
Add the demand capture widget to your theme with a 2-line snippet.
Start matching
Buyer requests auto-match against your inventory in real-time.
Permissions & Data Access
CollectIQ requests only the minimum Shopify scopes needed for inventory sync and webhook delivery.
read_productsImport and sync your product catalog
read_inventoryTrack stock levels for matching
write_script_tagsInstall the demand capture widget
read_ordersTrack conversion attribution (optional)
Troubleshooting
Common issues and how to resolve them without contacting support.
Products are not syncing
Check that your Shopify admin has products with the "Active" status. CollectIQ only imports published products. You can trigger a manual re-sync from Portal → Integrations → Shopify → Sync Now.
Webhooks show as unhealthy
Webhook delivery can fail if Shopify cannot reach CollectIQ (temporary network issue). Go to Portal → Integrations → Diagnostics to see error details and use the "Retry" button.
Widget is not appearing on my Shopify store
Ensure the script tag was installed (check Shopify Admin → Online Store → Themes → Edit code → check for the collectiq snippet). You can also use the Widget Builder in your portal to get a manual embed code.
I disconnected and want to reconnect
Go to Portal → Integrations → Shopify and enter your store domain again. The OAuth flow will re-authorize and your previous mapping will be restored.